Survival Resources Guide

Updated May 20, 2021

Emergency Service Numbers

In an Emergency call 9-1-1

New Westminster Police Service, Victim Services Unit
Provides crisis and trauma response, emotional support and referral services.

Crisis Intervention and Suicide Prevention Distress Line
Confidential and non-judgemental. 24 hours a day, 7 days a week
Metro Vancouver: 604-872-3311 BC: 1-800-SUICIDE (1-800-784-2433)

Laundry, Showers and Bathrooms

Maida Duncan Women’s Drop-In Centre
Lower level, 402 East Columbia St 604-520-1166
Showers, laundry, donations, food.

Sunday 10 am-5 pm
Monday 10 am-3 pm
Tuesday 10 am-7pm
Wednesday 12 pm – 7pm
Thursday 10 am-6 pm
Friday 12 pm-6 pm
Saturday 10 am-3 pm

Canada Games Pool
65 East Sixth Ave – Need more information: Ask at Lookout, Purpose, E Fry, or Holy
Trinity. Hot shower, comfort kit (including towel), shower items and snack, transit
ticket and meal gift card.

Women Only: Monday’s 2-4 pm
Men: Wednesday/Friday 2-4 pm

Purpose Society
40 Begbie St 604-526-2522
The front office is open for information and harm reduction supplies

Monday to Friday, 8:30 am – 5 pm

Stride Program
Case management, laundry and showers are available to Stride clients by

Health Van
The health van provides harm reduction supplies and food during the hours listed

Monday 11 am – midnight
Tuesday 11 am – midnight
Wednesday 11 am – midnight
Thursday 11 am – midnight
Friday 11 am – midnight
Saturday 6 pm – midnight
Sunday 6 pm – midnight

Vancouver Infectious Disease Centre Outreach Clinic
Wednesday’s 12pm to 4pm at Purpose Society
Drop in or call 604-526-2522 to book an appointment
 Point of care testing (HIV, HCV, COVID19)
 Opioid Agonist Therapy, and other substance use treatment options
 Primary health care (basic wound care), physician attachment, and onsite lab Updated

Water Fountains

Water fountains are located at:
Columbia and 8th Street, Hyack Park
Westminster Pier Park, 4th Street near the concession

Outreach & Health Services

Union Gospel Mission New Westminster
658 Clarkson Street
Outreach services
Monday to Friday, until 3 pm

WINGS Outreach Team
Relocation and multicultural support for women and children fleeing domestic

Russell Housing Centre – Outreach & EWR Program
Provides 10 Extreme Weather Response (EWR) mats during extreme weather events
until March 31, 2021

740 Carnarvon Street
604-529-9126 extension 101,105 and 106
Sunday – Thursday 7:00 am – 5:30 pm
Friday – Saturday 9:30 am – 5:30 pm

New Westminster Mental Health Centre
2nd floor, 403 Sixth St 604-777-6800
Services for adults (+19) who have acute and/or persistent mental health conditions.
Services include assessment, individual and group treatment, care coordination,
rehabilitation services, family & peer support, residential care, and referral/bridging
to other community services.
Monday – Friday 8:30 am – 4:30 pm

Fraser Health Crisis Line – 24 hours a day – everyday
604-951-8855 or Toll-free 1-877-820-7444

Purpose Youth Clinic
40 Begbie Street, 604-526-2522
Provides the following services to youth 21 years or under:
 Access of free medical care
 birth control education & provision
 pregnancy testing + decision making
 STI information, examinations + treatment; and
 HIV education + testing.
Tuesdays 3 – 6 pm and Thursdays 4 – 7 pm

Purpose Health Contact Centre Closed Monday May 24 (Victoria Day)
40 Begbie Street, 604-526-2522 (Entrance behind the building on Alexander St)
Seven days a week, 3:30pm to 10:30pm
 Witnessed consumption
 Drug testing
 Harm reduction supplies
 Take-Home Naloxone Kits
 Overdose response training
 Peer support
 Community referrals (health clinic, counselling, food programs, tech café, and

Royal Columbian Hospital
350 East Columbia Street, 604-520-4253

Shelter & Housing

Shelter and Street Help Line – call 2-1-1
Designed to assist people who are affected by homelessness.
24 hours a day, 7 days a week

Covenant House (Vancouver)
Helps youth aged 16 to 24 who have fled physical, emotional and/or sexual abuse;
those who have been forced from their homes; and those who have aged out of
foster care. Updated May 20, 2021 (with Victoria Day Closures)

Elizabeth Fry Society
Gurney’s Place Shelter (New Westminster)
Twelve units of emergency shelter for women and children 604-524-0710
Pathways (New Westminster)
Nine units of second stage (18 months) housing for women. 604-540-1985
Extreme Weather Response Shelter
Twenty mats for men and women. Operational during extreme weather only,
Nov 1 to Mar 31. 606 Clarkson St 604-523-9126, ext. 105

Fraserside Community Services Society Emergency Family Shelter
Twelve beds for homeless families and single parents.

Lookout Housing and Health Society Emergency Shelter
740 Carnarvon St 604-523-9126
Russell Housing Centre
Sixteen beds for homeless men.

Maria Keary Cottage
305 Carnarvon St 604-636-3590
Seventeen beds. At capacity.

Monarch Place Transition House
Twelve bed emergency shelter for women and children fleeing domestic abuse.

Salvation Army Stevenson House
32 Elliot St 604-526-4783
Fourteen bed emergency shelter for men. At capacity.

Government Services

BC 211
Provides information on community, social or government services. Free,
confidential and multilingual. 24 hours a day, 7 days a week 2-1-1

Ministry of Social Development and Poverty Reduction
202-1015 Columbia St, 1-866-866-0800
Provides income assistance, disability assistance, and referral to employment
services for individuals who are unemployed, underemployed, awaiting other
income, or unable to work. Monday to Friday, 9 am – 12 pm and 1 pm – 4 pm

Ministry of Children and Family Development – New Westminster
201 – 1065 Columbia Street – call 604-660-9495
Services to children, youth and their families (0-18 years), including:
 Child Protection
 Child, Youth and Family Services
 Child and Youth Mental Health
 Youth Justice
Indigenous Services – call 604-660-9710
Children and Youth with Special needs – call 604-660-5900 press 1

Service Canada Centre
201 – 620 Royal Ave
Identification and Social Insurance Number
Office closed. Call 1-800-622-6232 for information.
Burnaby and Surrey offices are operating in limited capacity and are offering BC
Service Card and BC eID.